At Apigro, we strive to provide the highest quality products and services to our customers. Please note that we have a No Return Policy, which means that all sales are final and we do not accept returns for any reason.
Exceptions:
While we do not accept returns, we may consider replacements or store credit under the following circumstances:
- Damaged or Defective Items: If the product you receive is damaged or defective, please contact us within 7 days of receiving your order with photographic evidence.
- Incorrect Items: If you receive the wrong item, please notify us within [X days] of delivery.
How to Report an Issue:
- Contact our Customer Support team at [support email/phone number].
- Provide your order number, a detailed description of the issue, and supporting evidence such as photographs.
- Our team will review your request and provide a resolution within [timeframe].
Please Note:
- Shipping costs are non-refundable.
- Items purchased on sale or through promotions are also non-refundable and non-returnable.
- We reserve the right to deny requests that do not meet the conditions outlined above.
By purchasing from Apigro, you acknowledge and agree to this policy. If you have any questions or concerns, please reach out to us at [contact details].